Thanks for using Auto-DNA
If you pay via PayFast or PayFlex, you need not forward proof of payment.
*** If you are paying via EFT please use the order number as reference. Please note, orders must be paid for with in 24 hours of placing the order.
Should we not receive payment within that period, our system automatically cancel the order so as not to tie up stock unnecessarily.
When making payment by EFT, from a bank other than FNB, please ensure that you forward proof of payment to us a.s.a.p. to firstname.lastname@example.org
Orders will only be shipped when the payment has cleared in our Bank.
We ship your order via The Courier Guy, door 2 door.
Once the Shipping is booked, we will notify you by email with your tracking details.
Expected delivery time: (Weekdays only)
Greater City centers: Johannesburg and Bloemfontein – 2 to 3 days, Cape Town – 3 to 5 days
For non-City centers/ you can add another day to the expected delivery time. The above may vary from time to time or due to unforeseen reasons.
***Additional Courier Delivery Delay: (Over and above the above mentioned Delivery time frame)
Please note that over the lockdown period there will be a disruption in the Courier transit times which can cause additional delivery delays by 24 hours
Services between Durban and Cape Town, Bloemfontein, Port Elizabeth, East London, George will be delayed by an additional and up to 48 hours.
Thank you for your support.